Refund Policy

Thank you for choosing NERG, where quality meets sophistication. Before making a purchase, we kindly ask you to review our No Refund Policy carefully. By engaging in transactions with NERG, you acknowledge and agree to the terms outlined below.

1. High-End Quality Commitment:
NERG is dedicated to providing premium, high-quality clothing that surpasses expectations. Every NERG product undergoes meticulous craftsmanship, ensuring it meets the highest standards of design, material, and construction.

2. In-Depth Product Information:
We encourage customers to review detailed product descriptions, sizing information, and images available on our website before making a purchase. Our dedication revolves around transparency, ensuring that you receive thorough insights to empower informed decision-making.

3. No Refund Policy:
Due to the exclusive nature of our high-end products and the personalized nature of our service, NERG operates on a strict no refund policy. Once a purchase is made, it is considered final and cannot be reversed.

4. Order Changes and Cancellations:
Once an order is placed, changes or cancellations are generally not accepted. Please review your order carefully before confirming your purchase.

5. Exceptional Circumstances:
NERG recognizes that exceptional circumstances may arise, and we are committed to addressing such instances on a case-by-case basis. If you believe your situation warrants special consideration, please contact us within 48 hours of receiving your order.

6. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will promptly assess the situation and provide appropriate solutions, such as a replacement or repair.

7. Return Authorization Process:
NERG does not offer returns or refunds for reasons other than product defects or damages. In the case of an authorized return, customers are responsible for shipping costs associated with the return.

8. Non-Transferable:
NERG purchases are non-transferable. The original purchaser is the sole beneficiary of the transaction and is not permitted to transfer the order or its benefits to another individual.

9. Policy Updates:
NERG reserves the right to update, modify, or revise this No Refund Policy at any time. It is the customer's responsibility to stay informed about any changes by reviewing this policy periodically.

Contact Information: If you have questions or concerns regarding about our No Refund Policy, please contact us.

Thank you for choosing NERG. We appreciate your understanding and support as we strive to provide you with an exceptional shopping experience.